People Services Project Manager
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Location: Hyderabad, India
About Global University Systems
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
Summary of role:
We are looking for a People Services Project Manager to lead on a number of significant projects which will strengthen our HR operations to support our UK workforce. These include:
Payroll & Change Delivery
Lead the transition of UK payroll from an outsourced managed service to an in-house model, with a focus on automation and process improvement. Ensure service levels are maintained through the transition, and all change is tested and guaranteed to pay our employees accurately and on time.
Lead on further offshoring of UK payrolls by managing transition activity end to end, including planning, communications, training and stakeholder engagement.
Ensure robust documentation, strong controls, governance, and audits are in place to support accurate and compliant payroll delivery.
People Operations & Service Excellence
Develop business cases, gain approval and then lead automation and AI implementation across end-to-end employee lifecycle processes. Track benefits realisation.
Plan and execute further offshoring opportunities including but not limited to College Division onboarding activities. Ensure service standards are maintained throughout transition periods and strong communication and stakeholder engagement is maintained during the change programme.
Ensure all services have robust Service Level Agreements (SLAs).
Through various projects/implementations review team capacity to ensure resources are maximised.
Identify opportunities for further consolidation of UK HR admin processes, systems and suppliers.
Policy, Compliance & Governance
Develop internal audit processes to ensure compliance with UK employment legislation.
Champion working groups (UK focussed initially) to collaborate on UK statutory and policy changes, understanding business impact and educating wider HR teams
Systems & Data
Review current HR systems and develop a roadmap of options to consolidate, streamline and reduce costs of multiple systems.
Oversee development of Global People dashboard and ensure data is updated, accurate and evolves to provide information and insights that the business needs.
Skills & Experience
Essential
Experience implementing and managing in-house UK payroll, including project delivery and change management.
Strong knowledge of UK payroll, tax, pensions, benefits, and statutory pay requirements.
Solid UK HR experience with a good understanding of employment legislation.
Exposure to offshore HR or payroll service delivery models.
End-to-end knowledge of employee lifecycle processes.
Experience working with HR Information Systems (HRIS).
Structured, process-driven approach with a focus on continuous improvement.
Proven coaching, mentoring, and people leadership skills.
Personal Attributes
Practical and solutions-focused and confident working through change
Methodical with extreme attention to detail
Collaborative, a strong communicator and good at building stakeholder relationships
Comfortable balancing operational detail with wider organisational priorities
What we offer:
Hybrid working - most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed here.
- Division
- Global University Systems
- Department
- People
- Locations
- Hyderabad, India, London, UK (Buchanan House, EC1N 2HS)
- Remote status
- Hybrid
- Job type
- Permanent
Perks and benefits
-
20 Days Annual Leave
Plus 1 day per year capped at 25 days, so you have time to rest, recharge, and balance life beyond work.
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Contributory Pension Scheme
5% personal contribution & 3% Company contribution, so you can build long-term financial security with matched contributions.
-
Season Ticket Loan
Spread the cost of your commute with an interest-free travel loan. (T&C's apply)
-
Eye Care Vouchers
Support for regular eye tests and essential eyewear.
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Training & Development Opportunities
Access to short courses via FutureLearn and Group-wide professional development programmes. (T&C's apply)
-
Staff Discount Scheme
Via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
-
Employee Assistance Programme
Confidential support for your wellbeing, whenever you need it.
-
Refer a Friend Scheme for Staff Members
Earn rewards for helping us bring great talent into the team.
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Tuition Support
Discounts and sponsorship opportunities at select GUS institutions, including The University of Law.
We acknowledge receipt of your CV for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
Global University Systems is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief
Global University Systems will retain your data for a period of 6 months. We will email you to confirm if you would like to keep your candidate profile active. If we do not receive a response or you do not log back into your account, your candidate profile will be deleted within 15 days, and you will receive an email to confirm this. You may request to anonymise or delete your candidate profile at any time using the personal settings in the portal. Deleted candidates may reapply at any time by logging back into your account.
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