About Global University Systems (GUS)

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

Key Responsibilities

• To make outgoing calls to the students and agents to obtain the status with regards to visa appointments, missing application documents, tuition fee and visa outcome details.

• The core responsibility for this role will be to manage and move students effectively through the admissions funnel.

• Coordinating with the Admissions Department for obtaining students’ application status and ensuring all the urgent cases are answered / executed in time.

• Managing the Application Support Team mailboxes in a professional manner so that all queries are handled on time every time.

• Preparing and circulating the reports to all stakeholders including but not limited to Agents and Business Developers.

• The candidate may be required to undertake different or additional duties in line with business requirements at the request of their line manager.

• There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Experience & Skills

To be successful in the Business Developer Coordinator role, an individual must be committed to developing, maintaining and demonstrating the following:

Education and Experience

• A bachelor’s degree in any stream and a relevant work experience of 3-4 years.

• Experience with Salesforce – Desired but not mandatory.

• Proficiency in Microsoft Office – Word, Excel, PowerPoint.

Competencies

• Have strong communication skills and be fluent in English

• UK Higher education experience is a must

• Demonstrate excellent work ethic

• Be comfortable working with structured processes

• Have a solid operational and administrative background

• Be able to balance both relationship management and execution

Over time the nature of the job may change. Consequently, GUS will expect to revise this job description from time to time and will consult with the job holder at the appropriate time.

Other Information

Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.