Building Manager
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Location: London (on-site)
Department: Property & Facilities Management (UK)
Reporting to: Senior Building Manager
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group, empowering students to transform their lives through education. We believe education drives careers, lives and society forward, enabling a brighter and more sustainable future for all.
Our institutions offer the broadest range of industry‑relevant skills through inclusive, accessible and digital‑first learning. We provide career‑enhancing certificate, degree and postgraduate qualifications, supporting a thriving global community of learners.
With over 115,000 students across 30 institutions worldwide and more than 630,000 digital learners, GUS continues to grow and innovate across the education sector.
About the Role
The Building Manager has primary responsibility for the day‑to‑day management of designated buildings, ensuring they are safe, compliant, welcoming and fit for purpose. Acting as the key point of contact for building users, landlords, managing agents and contractors, you will ensure that facilities services are delivered to a high standard and that all statutory, health and safety, and compliance requirements are met.
This is a hands‑on, operational role requiring strong stakeholder management, excellent customer service, and a proactive approach to continuous improvement.
Key Responsibilities
Building Operations & Stakeholder Management
Day‑to‑day management of assigned buildings, ensuring a safe, healthy and comfortable environment
Build strong relationships with building users, landlords, managing agents and contractors
Act as the main point of contact for facilities‑related queries, issues and emergencies
Ensure service level agreements (SLAs) and performance indicators are met
Represent facilities services at internal and external meetings
Health, Safety & Compliance
Ensure full compliance with all statutory, regulatory and health & safety requirements
Implement and oversee building health & safety policies and procedures
Manage fire safety, emergency evacuation plans, incident reporting and investigations
Maintain oversight of risk assessments, RAMS and building compliance records
Act as Incident Controller and lead on emergency response procedures
Facilities & Contractor Management
Manage essential services including reception, security, cleaning, maintenance, waste and recycling
Coordinate and monitor contractors, ensuring quality, compliance and value for money
Manage PPMs, building security and business continuity arrangements
Maintain accurate building files, asset registers and compliance documentation
Customer Service & Continuous Improvement
Deliver a high‑quality facilities service across multiple building users
Identify opportunities to improve service delivery, efficiency and customer experience
Support environmental and sustainability initiatives, including energy monitoring and waste reduction
Contribute to capital expenditure projects, refurbishments and new space openings
Financial & Operational Management
Support budget planning and cost control, ensuring best value for money
Monitor utilities usage and investigate anomalies
Prepare reports and data analysis on facilities performance and projects
About You
Essential:
Management qualification or equivalent experience in facilities or building services
Health & Safety qualification (NEBOSH preferred)
Proven experience managing buildings, contractors and third‑party suppliers
Strong knowledge of health & safety legislation and statutory compliance
Experience delivering high standards of customer service
Excellent stakeholder management and communication skills
Strong organisational and administrative capability
High level of IT literacy, including Microsoft Office
Experience managing PPMs, compliance records and building security
Desirable:
Experience working in a higher education or similar complex environment
Experience using CAFM systems
Experience managing multi‑site estates
What we offer:
Hybrid working - most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed here.
- Division
- Global University Systems
- Department
- Facilities
- Locations
- London, UK (Buchanan House, EC1N 2HS)
- Remote status
- Hybrid
- Employment type
- Full-time
- Job type
- Permanent
Perks and benefits
-
20 Days Annual Leave
Plus 1 day per year capped at 25 days, so you have time to rest, recharge, and balance life beyond work.
-
Contributory Pension Scheme
5% personal contribution & 3% Company contribution, so you can build long-term financial security with matched contributions.
-
Season Ticket Loan
Spread the cost of your commute with an interest-free travel loan. (T&C's apply)
-
Eye Care Vouchers
Support for regular eye tests and essential eyewear.
-
Training & Development Opportunities
Access to short courses via FutureLearn and Group-wide professional development programmes. (T&C's apply)
-
Staff Discount Scheme
Via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
-
Employee Assistance Programme
Confidential support for your wellbeing, whenever you need it.
-
Refer a Friend Scheme for Staff Members
Earn rewards for helping us bring great talent into the team.
-
Tuition Support
Discounts and sponsorship opportunities at select GUS institutions, including The University of Law.
We acknowledge receipt of your CV for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
Global University Systems is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief
Global University Systems will retain your data for a period of 6 months. We will email you to confirm if you would like to keep your candidate profile active. If we do not receive a response or you do not log back into your account, your candidate profile will be deleted within 15 days, and you will receive an email to confirm this. You may request to anonymise or delete your candidate profile at any time using the personal settings in the portal. Deleted candidates may reapply at any time by logging back into your account.